Importers are required to perform the following tasks before importing and placing their products on the EU market:
- Ensure that the CE marked product is indeed compliant with all the requirements of the relevant directives before placing it on the market;
- Provide their name, trademark and address on the product, its packaging or in the instructions for use;
- Ensure that the instructions for use are in the language of the end-user;
- Ensure proper storage and transport of the product;
- Keep records of any customer complaints, product issues etc. and act on them appropriately;
- Keep a copy of the Declaration of Conformity (DoC) for at least ten years after the date on which the last product was sold;
- If necessary, recall any faulty products
- Cooperate with the market surveillance authorities by providing them with any information they request to verify the product's compliance status.