FAQ

Can you represent me for multiple stores?
Also see How do I register if I have multiple stores? Your account information must match the information you provide us with. So the company name you r...
Sat, 26 Jun, 2021 at 5:44 PM
How do I add your information for the websites I'm selling on?
When you have completed the process, we will issue a certificate and provide you with our company details, this is what you enter into the platform. If ...
Sat, 26 Jun, 2021 at 5:57 PM
What information about my company do I enter?
Your information should match the company information in the Declaration of Conformity. You will also need to enter the company details, such as address, t...
Sat, 26 Jun, 2021 at 6:12 PM
I have the exact same product but in multiple stores
We represent individual products so you only need to add it once into the system. If you need to enter the ID of the product and have it in multiple sto...
Sun, 27 Jun, 2021 at 11:48 AM
What documents and information do I need?
You will need to enter your company information, then add your product, and then upload the Declaration of Conformity. The system will then shown you what ...
Sun, 27 Jun, 2021 at 5:15 PM
I don't have a Declaration of Conformity
What do you do if you don't have a Declaration of Conformity or if the supplier can't provide you with one? My supplier can't provide a D...
Sun, 27 Jun, 2021 at 5:10 PM