FAQ

What documents are needed in the technical file?
It depends on what directives and regulations that apply to your product. The system will however tell you after you've uploaded and confirmed your Dec...
Mon, 14 Jun, 2021 at 5:04 PM
Can I get represented while my documentation is still being created?
When you sign the agreement to get a product represented by us, you also assure that you have the necessary documentation available within five work days. ...
Mon, 14 Jun, 2021 at 5:06 PM
What does it cost to have someone review my documentation?
It really depends on what type of review you want and the complexity of the documentation. For example, a medical clinical study is far more complex to audi...
Mon, 14 Jun, 2021 at 5:08 PM
Can we use your name and address for our products?
Yes, after you've paid and signed the agreement, you must include the contact details for your authorised representative - meaning us! The contact ...
Mon, 14 Jun, 2021 at 5:11 PM
Do I need to include the authorised representative in the Declaration of Conformity?
This depends on the applicable directives and regulations. Some say either the manufacturer or the authorised representative should be in the DoC, other say...
Mon, 14 Jun, 2021 at 5:19 PM
How do I register if I have multiple stores?
The important thing is that the company name you register matches with the Declaration of Conformity. If the company name changes for different stores, then...
Tue, 22 Jun, 2021 at 9:20 PM
Which stores is Clever Representative valid in?
Clever Representative is valid everywhere! You can sell on your favourite platforms, e.g. Wish, Amazon, Alibaba, Ebay, and Aliexpress.
Tue, 22 Jun, 2021 at 9:12 PM
Do I need more than one authorised representative?
Probably not! We are your authorised representative everywhere you want to sell. The only time you would need another representative is if you have prod...
Tue, 22 Jun, 2021 at 9:17 PM
Can I register as an individual, instead of as a company?
We can only represent companies and when you register your account, you need to enter company name and company identification number (tax ID, organisation I...
Tue, 22 Jun, 2021 at 9:30 PM
Do I pay per product or per product category?
The pricing is based on each individual product, not general product groups. So if you're selling 15 different mobile chargers, we count that as 15...
Tue, 22 Jun, 2021 at 9:52 PM