FAQ
You register an account You add a product You select the plan best suited for you You complete the compliance process for the product You're done!
Tue, 22 Jun, 2021 at 4:36 PM
For us to be your authorised representative, we need to have your written mandate. This mandate is created for each product individually after you've...
Mon, 14 Jun, 2021 at 4:58 PM
For yearly subscriptions, we offer card payments, Alipay, and WeChat Pay. For monthly subscription, we offer to pay via card. We can offer payment by i...
Mon, 7 Jun, 2021 at 9:40 PM
We offer two standard plans: monthly and yearly, with up to 50 products. Have over 50 products? Contact us at contact@cleverrepresentative.eu The l...
Mon, 14 Jun, 2021 at 4:59 PM
You don't need to upload the technical file or any of the documentation, except the Declaration of Conformity. The technical file must be ready and...
Mon, 14 Jun, 2021 at 4:56 PM
The technical file and any related documentation needs to be able to be provided within five workdays when requested.
Mon, 7 Jun, 2021 at 9:56 PM
Yes, of course! We offer compliance assistance where we can help you with most compliance related assignments. Contact us at contact@cleverrepresentativ...
Mon, 14 Jun, 2021 at 5:05 PM
When you have completed the process, you will be able to download your certificate straight from the application. There are three different layouts and styl...
Mon, 7 Jun, 2021 at 10:08 PM
As soon as you have completed the process, the product will be automatically listed on cemarked.eu with the certificate ID. You can find the link in the sa...
Mon, 7 Jun, 2021 at 10:05 PM
The system will automatically tell you what documents are required based on what directives and regulations apply to your products. The applicable directive...
Mon, 7 Jun, 2021 at 10:11 PM