What are the steps in registering you as an authorised representative?
You register an account You add a product You select the plan best suited for you You complete the compliance process for the product You're done!
Tue, 22 Jun, 2021 at 4:36 PM
How do I get the written mandate?
For us to be your authorised representative, we need to have your written mandate.  This mandate is created for each product individually after you've...
Mon, 14 Jun, 2021 at 4:58 PM
What payment methods do you offer?
For yearly subscriptions, we offer card payments, Alipay, and WeChat Pay. For monthly subscription, we offer to pay via card. We can offer payment by i...
Mon, 7 Jun, 2021 at 9:40 PM
What plan should I choose?
We offer two standard plans: monthly and yearly, with up to 50 products.  Have over 50 products? Contact us at contact@cleverrepresentative.eu The l...
Mon, 14 Jun, 2021 at 4:59 PM
Do I need to upload the technical file?
You don't need to upload the technical file or any of the documentation, except the Declaration of Conformity. The technical file must be ready and...
Mon, 14 Jun, 2021 at 4:56 PM
How quickly must I be able to provide the documentation?
The technical file and any related documentation needs to be able to be provided within five workdays when requested.
Mon, 7 Jun, 2021 at 9:56 PM
Can someone review and audit my documentation?
Yes, of course! We offer compliance assistance where we can help you with most compliance related assignments. Contact us at contact@cleverrepresentativ...
Mon, 14 Jun, 2021 at 5:05 PM
How do I get a certificate?
When you have completed the process, you will be able to download your certificate straight from the application. There are three different layouts and styl...
Mon, 7 Jun, 2021 at 10:08 PM
How do I get listed on cemarked.eu?
As soon as you have completed the process, the product will be automatically listed on cemarked.eu with the certificate ID. You can find the link in the sa...
Mon, 7 Jun, 2021 at 10:05 PM
How do I know what documents I need?
The system will automatically tell you what documents are required based on what directives and regulations apply to your products. The applicable directive...
Mon, 7 Jun, 2021 at 10:11 PM